PRIVACY POLICY

Effective Date: June 12, 2026

Sanos LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information obtained through our website and services.

1. Information We Collect

We may collect the following information when you interact with us:

Personal Identifiers: Name, email address, and phone number.
Service Details: Service request details, appointment information, and custom project descriptions.
Form Submissions: Any information explicitly submitted through our website contact and intake forms.

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide custom project estimates.
Schedule, modify, and manage client appointments.
Provide requested professional services and customer support.
Send service updates, milestone notifications, and account-related communications.
Improve our overall website layout, performance, and B2B services.

3. SMS Communications & Consent

By providing your phone number and opting in through our website forms, you consent to receive SMS messages from Sanos LLC regarding appointments, service updates, account notifications, and customer support communications.

Opt-Out: You may opt out at any time by replying STOP to any text message received.
Help: For assistance, reply HELP.
Rates & Frequency: Message frequency varies based on client requests. Message and data rates may apply.
No Condition of Purchase: Consent to receive automated or manual SMS communications is not a condition of purchase.

4. Information Sharing & Disclosure

We do not sell, rent, or lease your personal information to third parties. Information may be shared with trusted service providers (such as communication networks and CRM hosts) only as necessary to operate our business and securely provide services to you.

Important Carrier Compliance Note: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties under any circumstances.

5. Data Security

We implement and maintain strict physical, administrative, and technical safeguards designed to protect your personal information from unauthorized access, loss, disclosure, alteration, or misuse.

6. Cookies & Tracking

Our website may use cookies and similar tracking technologies to analyze site traffic, understand user preferences, and optimize overall website functionality and experience. You can manage or disable cookies at any time through your web browser settings.

7. Your Rights

You retain the right to request access to, correction of, or total deletion of your personal information from our active communication databases. To make a data request, please reach out to us using our verified channels below.

8. Changes to This Policy

We reserve the right to update this Privacy Policy periodically to adapt to changing legal or mobile network compliance standards. Changes will be posted directly on this page with a revised effective date.